Frequently asked questions about the BabyManager app

Two months BabyManager+ Advice, including unlimited chatting is reimbursed by all health insurers in the Netherlands. Requests can be made easily via your maternity care organization or via the button below. More and more maternity care organizations are joining, but your application for BabyManager may take some time, if yours isn’t listed yet. 

Follow the next steps to request the two months BabyManager+ Advice, including unlimited chatting.

1. Fill in the form here. Because you can watch the Advice videos and be well prepared, we advise you to start your application at the 36th week of your pregnancy.
2. The customer service of your maternity care organization will arrange everything. You will receive the login details of your account via email. Make sure that every current subscription is terminated by the start date (with the exception of the free BabyManager Basic subscription).
3. The subscription starts automatically on the desired starting-date. Enjoy your two months of BabyManager+ Advice, including unlimited chatting with our maternity care professionals. Enjoy your pregnancy!

BabyManager is the app for you if:

- You want to get pregnant

- You are expecting

- Your child is in his or her first year of life.

- Your partner is in one of the above situations.

BabyManager is available in the Apple App Store and Google Play Store. Download the app easily with one of the buttons below.

BabyManager can be downloaded for free from the Apple App Store and Google Play Store. After registration, you will receive free access to all the information in the app, the podcasts, the checklists, the week-on-week information an the baby tracker.

Want to try BabyManager+Advice first? You can! You will receive the first 3 days for free. Please note: the subscription will automatically be converted to a paid BabyManager+ Advice subscription after the first 3 days. 

Would you like to use BabyManager, reimburshed bij the health insurer? This is done through your maternity care organization; You will receive no less than two months of BabyManager+ Advice, including unlimited chatting in exchange one hour of physical maternity care, reimbursed by your health insurer. No personal contribution will be charged for this hour. Requests can be made via this form. 

View the FAQ 'How do I request the two month BabyManager+ Advice, including unlimited chatting?' about the entire application process.

BabyManager is introducing a new feature: the lactation consultation hour. The next consultation hour is on February 13th from 9:30 to 10:30 a.m.

During this consultation hour, you can ask questions to a lactation consultant via video call.
You pay only for the time you actually spend in conversation, not for the waiting time. Payment is as follows:

1. With video calling budget: If you have a video calling budget through your maternity care organization, the call will be covered by this budget.
2. Without video calling budget: You do not have a video calling budget? Then you pay €1 per minute.

You can easily take the courses or webinars in the app. Download the app and see which courses or webinars interest you and sign in. Do you have questions during the webinar? You can chat live with our trainers and other participants.

Currently, we only offer courses and live-webinars in Dutch. In the coming months, we are expanding our offer with new courses in multiple languages.

You can easily contact our maternity care professionals in the app. You can choose between a chat or a video call*. The professionals are available day and night, 7 days a week.

Have you applied for BabyManager+ Advice through your maternity care organization? Then you can chat on demand with our professionals free of charge for the whole two months.

Based on your plan, additional cost may apply. Check our subscriptions to see what suits you best.

You can request BabyManager+ Advice, including unlimited chatting from the moment you have requested maternity care until the last day of your maternity week. We advise you to start your application at the 36th week of your pregnancy, so you have time to watch the Advice videos and be well prepared for your new baby.

In exchange for one hour of physical maternity care*, you will receive two months of BabyManager+ Advice. This gives you access to unlimited chatting, all week-by-week information, checklists, courses, videos and much more. In addition, if insufficient maternity care is available at home, four to six hours of video chat can be provided, depending on your situation. The application and processing is done through your maternity care organization. Contact your maternity care organization to receive details.

*No personal contribution will be charged for this hour.

Did you receive the two months BabyManager+ Advice, including unlimited chatting? Then your BabyManager account will be automatically reverted to the free BabyManager Basic subscription after the two months. You can then decide for yourself which subscription suits your needs.

With BabyManager you can contact passionate maternity care professionals via chat or video call during both day or night. Don't be afraid to ask any questions you have about getting pregnant, pregnancy or your newborn baby. Our professionals can answer your questions about, among other things:

• pregnancy ailments
• breastfeeding
• bottle feeding
• breast milk pumping
• baby product must-haves 
• reflux, thrush, refusing the bottle, etc
• recovery of the mother
• sleeping behaviour
• Parenting 
• crying of the baby

BabyManager is reimbursed by all health insurers in the Netherlands. Do you want to offer BabyManager to your clients?

Mail us at info@babymanager.nl and we will contact you ASAP.

The baby tracker is the latest addition to the BabyManager app. It lets you keep track of when and how much you breast or bottle feed your baby. You can also keep track of how much you (or your partner) pumped. This way you always have insight into your baby's feeding pattern. This feature is also suitable for keeping track of multiple babies.

The videos can be found in the phase that is called ‘Childbirth and maternity week’.